What I do

I help companies and government organizations to capture digital opportunities, drive digital transformation, realize digital projects and and improve customer experience.

I mainly serve my clients with:

Insights, strategy and analysis regarding digital and CX – to help understand, prioritize and capture opportunities in the digital era

Strategic roadmaps and plans – to help set the scope and timings for things to happen

Digital project and program management – to help define and drive opportunities as well as implement new digital solutions and services, often with methodologies such as agile and lean

Organizational design –define and implement the work methodologies, governance and organizations of tomorrow, who will embrace rather than fight change

Transformation management – to create lasting organizational change and secure not only acceptance but real buy-in and passion

User research and customer journey mapping – to become customer centric and understand both current and emerging consumer behaviors, pain points and sweetspots

Concept development – to do high-level visualizations of digital services and solutions, receive user and stakeholder feedback and set requirements onto UX design and development

Workshop facilitation – to help prioritization, make decisions and get stakeholder buy-in

Coaching board members as well as top- and senior management – on topics related to digital transformation, organizational capabilities in the digital era, agile ways of working and disruption


The roles I’ve had on my plate during recent years include:

– Digital management consultant & strategist
– Web project manager (agile & traditional) within business and IT
– Change agent/catalyst/digital transformation project manager
– Product owner
– Business scrum master
– Procurement support or project management support
– UX lead
– User researcher
– Content & social strategist
– Requirements analyst
– Online marketer
– Digital manager & director (interim & perm)
– Teacher, lecturer
– Workshop facilitator
– Keynote speaker, panelist & moderator


 … mainly (but not only) within the following verticals:

Manufacturing
Consumer goods (incl. FMCG)
Banking
Insurance
Telco
Retail
Government and public service
Media
Utilities
Real estate
Travel


HTHPoggenpohlMagnet NobiaByggmax Electrolux VattenfallTele2TeliaSonera Ving Göteborg Energi DinElAFA Försäkring Adlibris Schibsted Brioni InvajoEricsson Klarna Skanska Magneti MarelliFörsäkringskassanHusmanHagbergStockholm Stad Fabege Restylane BMWCenterpartiet Aveqia BRIS Ledarna Dometic Group Aleris Spendrups Svenska InstitutetVolvo StreamServe Boozt.com Sterling.dk Cint SEBBarclays Inditex OsramMaxxium Fine Wine & SpiritsMyndigheten f§ouml;r YrkesögskolanJensen Education FolkuniversitetetIQPC

Image credit: Steve Jurvetson @ Flickr